Edit1 Summary
The majority of ScreenConnect customers run a trial version of the software before ever purchasing the software. There are often questions around how to move forward, this document will outline some of the more common questions and answers.
Edit2 More Information
Edit2.1 Frequently Asked Questions
Is the trial software different from the purchased version?
There are no feature differences between the trial and purchased versions of the software.
Do I need to reinstall the software?
No, the trial version of the software can be easily upgraded to the purchased version simply by applying the purchased license.
Once my trial ends what are the next steps?
Once the trial period is over, users can purchase a license on the ScreenConnect website and replace their existing trial license. The purchased license should be copied into the Administration/License Tab.
Launch the administrator page, navigate to the license tab, and then select the Enter Another License link.
 Administration License Tab |
- Copy the purchased license into the open text field
- (Optional)The license can be verified by selecting the Check License link. If the license check fails verify you copied in the correct license and then contact ScreenConnect support.
- Select the Save License Settings button to complete the process.
 Entering a New License |
Edit3 References
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