• Main Page

• Getting Started Guide
• FAQ
• Knowledge Base
• Release History

• Login/Logout

Quick Search

Advanced Search »

Welcome to the ScreenConnect Online Help System. We have developed this online help system to assist our user base in the implementation, deployment, and daily use of ScreenConnect.

If you are wondering where to begin, check out our Getting Started Guide.

Search Help:

Edit

Frequently Asked Questions

Common Questions:

• What operating systems can I use for the server installation?
• What does self-hosted mean?
• Can ScreenConnect be branded or white-labeled?
• Does my guest need to make any configuration changes?
• How do my guests connect to the session?
• Is the Trial Version of ScreenConnect different from the Retail Version?

All Frequently Asked Questions

Edit

Knowledge Base

Popular Articles:

• HOWTO-0001: Configuring firewall rules for external connections
• HOWTO-0003: Changing ScreenConnect ports
• HOWTO-0006: Resetting the ScreenConnect Installation
• HOWTO-0011: Use an external website address in email invitations
• INFO-0022: Branding and Customizing ScreenConnect

All Knowledge Base Articles

Edit

Other Resources

• Contact Us Directly
• User Forum
• Blogs